Privacy Policy

Effective Date: November 3, 2025
Website: https://www.hellotuk.com / aaqanatuk.ca
Owner: Hamlet of Tuktoyaktuk
Developer: Constant Creeations

HelloTuk.com / AaqanaTuk.ca is an official tourism website operated by the Hamlet of Tuktoyaktuk, Northwest Territories, and developed by Constant Creeations. The purpose of this site is to promote Tuktoyaktuk as a destination, share community information, and highlight local culture and attractions.

The Hamlet of Tuktoyaktuk is committed to protecting the privacy of all visitors to HelloTuk.com and managing personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy legislation.

We collect only the information necessary to provide and improve the services offered through this website.

(a) Information you provide directly:

• Name, email address, or phone number if you contact us through a form or email;

• Optional details if you subscribe to newsletters or tourism updates.

(b) Information collected automatically:

• Non-identifiable data such as your IP address, browser type, device type, and general location (region or city level);

• Website usage data, such as pages visited and time spent on the site, collected through cookies or analytics tools.

We do not collect or store payment information, government-issued identification, or other sensitive personal details.

The information collected is used only for legitimate purposes, including:

• Responding to questions, comments, or requests submitted through the website;

• Sharing tourism and community updates (when you choose to receive them);

• Improving website functionality, design, and visitor experience;

• Generating anonymous, aggregate statistics about website use.

Your personal information will not be sold, rented, or used for unrelated purposes.

Your information may be shared only in limited cases:

• With Hamlet of Tuktoyaktuk staff who manage tourism communications and inquiries;

• With Constant Creeations, the independent website developer, for technical maintenance and updates (under confidentiality obligations);

• With third-party service providers such as web hosting or analytics tools, solely for the purpose of operating HelloTuk.com;

• When required by law, court order, or to protect the rights and safety of the Hamlet or the public.

HelloTuk.com / AaqanaTuk.ca uses cookies and web analytics tools (such as Google Analytics) to understand general visitor behavior. These tools help improve the site but do not identify individual users.

You may disable cookies in your browser settings at any time. Doing so may affect how certain parts of the site function.

All data collected through HelloTuk.com / AaqanaTuk.ca is stored securely, with access limited to authorized personnel. Reasonable administrative, technical, and physical safeguards are in place to prevent unauthorized access, use, or disclosure.

Neither the Hamlet of Tuktoyaktuk nor Constant Creeations stores personal data on public servers or shares it with external marketing firms.

Under Canadian privacy laws, you have the right to:

• Access your personal information held by the Hamlet;

• Request corrections to inaccurate or incomplete information;

• Withdraw consent for future communications.

Requests can be made by contacting the Hamlet using the information below.

HelloTuk.com / AaqanaTuk.ca may include links to partner organizations, local businesses, or tourism operators. The Hamlet of Tuktoyaktuk is not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before providing any personal information.

If you have any questions or concerns about this Privacy Policy or the handling of personal information, please contact:

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Hamlet of Tuktoyaktuk
PO Box 120
Tuktoyaktuk, NT X0E 1C0
Phone: (867) 977-2286
Email: SAO@tuktoyaktuk.ca

This Privacy Policy may be updated periodically to reflect changes in technology, legislation, or operational practices. Any updates will be posted on this page with a revised “Effective Date.”